Coronavirus (COVID-19): latest information and advice

As the cases of Coronavirus increase across Europe, members should be vigilant in terms of the personal hygiene of their staff and customers. You should also be aware of the guidance with regards to self-isolations.  Details on what you should be doing as a business are below.


FEDESSA has chosen to cancel the Italian Conference which was due to be held in Milan, a category 2 risk area. A risk assessment has been completed on all other events, and at this stage they are all going ahead. We will be monitoring the issue over the coming weeks and will continually assess each event 

What you should be doing

Self storage stores do not usually attract large groups of people. Members should be taking a common sense approach to the disease and encouraging staff and customers to follow basic hygiene methods as recommended by the World Health Organisation (WHO)

  • Wash your hands - soap or alcohol hand gel can kill the virus.
  • Cover your mouth and nose when coughing or sneezing - ideally with a tissue - and wash your hands afterwards, to prevent the virus from spreading.
  • Avoid touching your eyes, nose and mouth - if your hands touch a surface contaminated by the virus, this could transfer it into your body.
  • Don't get too close to people coughing, sneezing or with a fever.

It would be prudent to place hand sanitiser in common areas like reception, and ensure that toilets and washrooms are stocked with soap or antibacterial hand cleanser.

Guidance on facemasks

You are not recommended to wear facemasks to protect against the virus. Facemasks are only recommended to be worn by symptomatic individuals (when advised by a healthcare worker) to reduce the risk of transmitting the infection to other people.


Symptoms are very similar to a cold or flu. A fever, a cough, or difficulty breathing. The current evidence is that most cases appear to be mild. These symptoms do not necessarily mean you have Coronavirus as they are so similar to other common illnesses. 

If you or your staff feel unwell, do not come into work.  Stay indoors and avoid close contact with other people.

Self Isolation

Public Health England have updated their advice relating to the outbreak following the new clusters of cases in new regions such as Northern Italy. They have set out two groups of regions defined as ‘Category 1’ and ‘Category 2’ and provide clear guidance as to what actions are required following travel to these areas.

Category 1: Travelers should self-isolate, even if asymptomatic, and call NHS 111 to inform of recent travel. Go home or to your destination and then self-isolate.

Category 2: Travelers do not need to undertake any special measures, but if they develop symptoms they should self-isolate and call NHS 111.

The guidance for Italy, Iran, Daegu or Cheongdo (Republic of Korea), Laos, Myanmar, Cambodia and Vietnam applies to individuals who returned from these specific areas on or after 19 February 2020. 

Category 1 countries/areas

Category 2 countries/areas

Wuhan city and Hubei Province (China, see map)




Daegu or Cheongdo (Republic of Korea, see map)

Hong Kong

Any Italian town under containment measures (see map)

Italy: North* (see map)












Republic of Korea*









*Except areas of the country specifically referred to in Category 1.

If you have staff that have returned from travel to these countries then they should follow the appropriate advice.

Following these precautions is the best thing you can do to minimise the spread of the virus.