As the cases of Coronavirus increase across Europe, members should be vigilant in terms of the personal hygiene of their staff and customers. You should also be aware of the guidance with regards to self-isolation.  Details on what you should be doing as a business are below.

What you should be doing?

Self storage stores do not usually attract large groups of people. Members should be taking a common sense approach to the disease and encouraging staff and customers to follow basic hygiene methods as recommended by the World Health Organisation (WHO).

  • Wash your hands - soap or alcohol hand gel can kill the virus.
  • Cover your mouth and nose when coughing or sneezing - ideally with a tissue - and wash your hands afterwards, to prevent the virus from spreading.
  • Avoid touching your eyes, nose and mouth - if your hands touch a surface contaminated by the virus, this could transfer it into your body.
  • Don't get too close to people coughing, sneezing or with a fever.

It would be prudent to place hand sanitiser in common areas like reception, and ensure that toilets and washrooms are stocked with soap or antibacterial hand cleanser.

Guidance on facemasks

It is advisable for customers entering your store to wear facemasks. Adequate measures need to be put in place to protect your staff in the form of screens, safe distancing or visors where direct contact is unavaoidable. 


Symptoms are very similar to a cold or flu. A fever, a cough, or difficulty breathing. The current evidence is that most cases appear to be mild. These symptoms do not necessarily mean you have Coronavirus as they are very similar to other common illnesses. 

If you or your staff feel unwell, do not come into work. Stay indoors and avoid close contact with other people.