Videos included are as follows :
Nick Wheeler OBE - Charles Tyrwhitt
The story of Charles Tyrwhitt Shirts is the story of a teenage entrepreneur who followed his dream, and is now the Founder and Managing Director of the biggest online and mail-order shirt business in Britain. Nick inspires his audiences with his story and deals with how even in online businesses exceptional customer service and engagement stands out.
Industry Report Launch
Ollie Saunders – JLL & Rennie Schafer, FEDESSA & SSA UK
Hear how the industry performed across Europe during the pandemic; the countries which outperformed others, the impact on industry growth and more in the Annual Industry Report.
Capital Access for Self Storage - A European Dimension
Marc Ellegard - Ince Corporate Finance
Funding self storage is more than just bank loans. As the industry develops, a range of capital options are available for operators looking for new stores, expansions or re-financing. Marc will explore Capital access for self storage across Europe.
Making Self Storage Green and Profitable
Industry Panel Session - Sustainability
Sustainable business and building practices are becoming mainstream, being driven by investors, consumers and even lenders. Self storage businesses of the future will need to be greener, but this does not need to come at a cost. Hear from our panel on how you can make your business more sustainable.
Automation in Self Storage
Industry Panel Session - Automation
The pandemic has increased the level of online sales, payments and mobile access control with customers valuing contact free transactions. How does this impact the growing market for mobile device based access systems and other automation in self storage?
Top Tips for Operating Self Storage
Industry Panel Session – Operational
From pricing to first impressions, dealing with bad debtors to community engagement, this session will be full of great take-home tips to help you improve the operation of your self storage business.
Jaw-dropping Marketing for Self Storage
Geoff Ram – OMG Marketing
Jaw-dropping marketing attracts customers, while great customer service results in lucrative, repeat business. Geoff Ram has implemented incredibly successful marketing programmes in both large and small businesses across the world and now he is turning his Jedi like skills to self storage. A must see session for anyone that wants their business to stand out from the crowd.
How Listening Makes you a Better Negotiator
Richard Mullender - Communications Expert
Business is all about negotiation, whether it be selling the product, managing staff, or dealing with suppliers, you need to be able to influence the people around you. Richard’s experience has shown him that in the modern world, the art of listening is often overlooked as the most important part of negotiation. Learn how to listen to build rapport, gain trust and exert influence.
Transforming the future of self storage
Jes Johansen - Storefriendly
Streaming live from his robotic self storage facility in Singapore surrounded by the famous Gobots, Jes will be talking about how they have grown the Store Friendly brand in Singapore. What its like to have your advertisement go viral on social media. Why they chose to build a fully automated store and what he sees as the future of self storage.
Future changes to society and how this will impact self storage
CBRE Futures Speakers
The world is changing at a crazy pace; self driving cars, drones, last mile logistics, dark kitchens, artificial intelligence are all here now and will make major changes to society in the future. So how will this impact self storage and what changes should you be making to your business now to prepare? CBRE will be presenting their views as specialists in this field.
Digital Marketing Super Session
Industry Panel Session – Digital Marketing
Everything you need to know about digital marketing crammed into one super session. Covering social media, AdWords, SEO, remarketing, reviews, Google Places and more. Our panel of experts will share their self storage examples, as well as taking your questions on how to boost your digital marketing.
Running Europe’s largest Self Storage Company
Marc Oursin - Shurgard
Hear from Marc Oursin, the CEO of Shurgard, the largest European self storage company, on the growth of his business, challenges he has faced, operating in mutiple countries, and his predictions on the future of the industry.
Navigating through the ongoing economic uncertainty
Declan Curry - Economist
With the pandemic and Brexit substantially changing the European economy, what lies ahead? Will the property market be fundamentally different in a post pandemic world, how will residential housing demand change, will government’s record spending during the pandemic lead to a rapid economic recovery, or has it just held back the recessionary wave to come? Hear insight from one of the regions leading economists.