15:15 – 16:00

Top tips for operating self storage

45 mins Panel Session

From pricing to first impressions, dealing with bad debtors to community engagement, this session will be full of great take-home tips to help you improve the operation of your self storage business.

Speakers

Allan Agerskov

Pelican Self Storage

Allan has been involved with self-storage for more than 7 years as the Head of Operations for Pelican Self Storage, which was founded in Denmark in 2009 by Nordic Real Estate Partners (NREP) with funding from M3 Capital Partners in London.   They have 34 locations throughout Denmark, Sweden and Finland.  Allan has been on the board of the Swedish Self-storage Association and also chairs the Danish Self storage Association.

Prior to joining Pelican Self Storage, Allan has been working for almost 20 years in the retail industry heading positions within Sales, Category Management, Marketing and Supply Chain Management. Most of the years at companies leading their industry in positions with a Nordic responsibility ie, COOP Nordic, Arla Foods and Duni AB. Allan holds a BSc in Economics and Business Administration from the Aarhus School of Business, Denmark.

Dave Davies

Double D Consulting

Dave is a well known and accomplished self storage professional with over 21 years of self storage experience.

For 17 years he was an executive board member at Safestore, joining at 15 stores and 40 employees. As a member of the management buyout team in 2004 and the IPO team in 2008, he played a major role in the company’s success and its growth to a FTSE 250 company with over 580 employees and 134 stores, revenues of £112m and EBITDA of £64m, making it the UK’s No 1.

Dave was also Managing Director of Space Maker Self Storage (12 stores) for 6 years before it was acquired by Safestore in 2016.  This provided Dave with invaluable experience in managing and operating a medium size self storage business.                                                                                                                          
Since retiring from Safestore in 2017, Dave has specialised in advising, directing, and assisting small and medium UK and European self storage and container operators to build and maximise their business potential through many areas including, team development, enquiry management and sales process implementation. Above all, Dave specialises in maximising revenue and therefore, EBITDA.

With a trusted network of specialist suppliers, Dave has a unique mix of industry knowledge, business growth experience, coaching and development skills and practical experience that enables him to add value to new start-ups, existing operators and to those looking to optimise their exit.  

Terry Doman

Storage King

Terry is the Head of Operations at Storage King UK, one of the leading and fastest-growing self storage companies in the United Kingdom. With more than 20 years of experience in the industry, Terry is well versed in the self storage sector and takes great pride in his extensive knowledge of the industry. He joined Storage King UK in 2010 and has played a key role in the business’s success over the last 10 years, where the business has grown to be the 5th largest in the UK. Terry joined Storage King with 11 years operational experience working at Shurgard Self Storage, overseeing multiple self storage facilities during a period of rapid growth for the company. Terry is passionate about providing outstanding customer service and believes that the key to any successful business lies in its ability to build a team that goes above and beyond to accommodate its customers.