Christel Land

Clover 4

Christel Land is a popular business coach/consultant and an experienced sales and marketing trainer with extensive experience working in the self storage industry.  She regularly delivers sales, service, and marketing training sessions for the SSA UK and FEDESSA.  She started out in self storage over 20 years ago and since then she has worked at every level of the industry. It is this experience she brings to her training and coaching. Christel also works with web design and specializes in building smart booking systems for self storage websites. She is the author of the only book to date on sales in the self storage industry.  Combining her engaging training style with an enormous amount of industry knowledge, Christel will give you all the tools you need to grow your sales skills and improve your performance.

Emma Banks

Squab Group

Emma joined Squab Group in 2019 as Store Manager at their new site in Evesham. She had previously worked for just over two years at Space Station Self Storage in Kings Heath as Duty Manager.  After a busy two years at the Evesham site which included the addition of container and two phase builds ahead of schedule, she is now the Group Sales Manager for all sites in the business. Emma has demonstrated herself as a social media whizz with helping the Evesham store gain new custom through her social media post. She has also provided support for other companies with Sitelink training.

Ben Hook

Storist

Ben has been managing Google Ads for self storage businesses for over a decade and in that time has learned plenty about what works and what doesn’t when it comes to marketing to storage customers. Seeing how effective working exclusively in one industry can be, he set up Storist, a marketing agency that focuses on providing digital marketing services to self storage businesses. This focus allows Storist to better understand the customers and the marketplace and implement effective marketing strategies for all levels of budget.